Soi Capture — Privacy Policy

Soi Capture is a browser extension for Soi Direct real-estate agents. It does two things: it imports a property listing you are viewing — on Facebook or a property portal — into your own Soi Direct inventory as a draft, and it helps you post your listings to Facebook by filling in the listing form and pre-selecting groups for you to review. This policy explains what it accesses and how that information is used.

It never publishes anything. The extension prepares a post and selects groups, but you review everything and click Publish yourself.

Which sites it runs on

Soi Capture cannot read every site you visit. It is installed with access to Facebook and to the property sites it has been taught to read, and to nothing else:

• facebook.com
• propertyscout.co.th
• livinginsider.com
• fazwaz.com
• fazwaz.co.th
• thailand-property.com
• propertyhub.in.th
• dotproperty.co.th
• propertynetwork.asia

On every other site the extension is switched off: its toolbar icon is grey and it reads nothing at all. If you want to import from a portal that isn't on this list, you can turn it on for that one site yourself — Chrome asks you to confirm, and you can withdraw it later from your browser's extension settings. You can also ask us to add proper support for the site, which sends us its web address and your account, so we can follow up. It does not send the page.

It also runs on your own Soi Direct pages, for one purpose: telling the page which version of the extension you have, so the dashboard can prompt you when there is a newer one.

It reaches two other addresses in the background, and only to move your own files: your Soi Direct storage, where your listing photos live, and Facebook's photo servers, so that photos from a post you capture can be saved to your account.

What the extension accesses

• The page you choose to capture. Only when you ask it to — by clicking the extension icon, or Import to Soi Direct in a post's … menu — it reads the text and image URLs of that listing so it can build a draft. It does not read pages in the background or pages you don't capture.
• Contact details inside the listing. A post you capture often carries someone else's details — the owner's or another agent's name, phone number or LINE ID. Those are read from the text you captured and saved as the draft listing's contact, so you can follow up. They are visible only in your own account.
• A connection token. When you connect the extension to your account, Soi Direct issues an access token that is stored locally in your browser. It authorises the extension to add listings to your account and nothing else.
• The server address of your Soi Direct site, stored locally so the extension knows where to send imports.
• Your Facebook group list. While you are creating a Facebook listing, it reads the names of the groups Facebook offers you to post in, and which ones you have selected. This is how Soi Direct learns where your listings can go and suggests the right groups for each property. It reads group names only — not group content, members, or conversations.
• Your posting activity. When you publish a listing, it records which groups you posted to, the description text, and the Facebook listing reference.
• That you finished posting. When Facebook moves you from the listing form to your own selling page, the extension takes that as the signal you published and saves the description and groups described above. It notices the address of the page you landed on, nothing on it — it does not read your listings' status, their comments, or how they performed, and it never opens or clicks into them for you.

How that information is used

• Captured listing text and photos are sent only to your own Soi Direct account, to create a draft listing you then review.
• Photos are fetched and uploaded to your account's listing storage.
• The captured text is read by an AI model to pull out the listing's details — price, bedrooms, size, location, the description, and any contact details in the post — so the draft arrives filled in rather than as a wall of text. See AI processing below.
• Your group names are read by the same model to work out what each group is for — its area, property type, and whether it is for rent or for sale — so the right groups can be suggested for each property.
• The descriptions you publish are kept so that imported listings can be written in your own style rather than a generic one. Reading them to work out that style only happens when you ask for it, on the import settings screen, and you see and can rewrite the result.
• The extension records, per import, which site it came from and how it read the page, so we can improve support for the sites you use.
• When you post, it fills the Facebook listing form with your property's details and photos and pre-selects groups, so you can review and publish. It never submits the form for you.
• Your posting history is kept in your own Soi Direct account so suggestions get better: which groups suit which properties, and which groups actually approve and engage with your posts.

AI processing

Three of the steps above are done by an AI model rather than by fixed rules: reading a captured listing into structured details, working out what a Facebook group is for, and — only when you ask for it — reading your own published listings to learn the way you write. For these, Soi Direct sends the text to Anthropic (the Claude API), which acts as our processor and returns the result to us.

• Only text is sent. The listing text you captured, Facebook group names, and — if you press Learn from my posts on the import settings screen — the descriptions of listings you have already published. Your photos are uploaded straight to your account's storage and are never sent to the model.
• Because the listing text is sent as captured, any contact details written in the post are part of it.
• Anthropic uses it to produce the result and, under its commercial terms, does not use content submitted through its API to train its models. Processing happens on Anthropic's infrastructure outside Thailand. See Anthropic's privacy policy.
• An AI reading can be wrong, which is exactly why imports land as drafts: nothing enters your inventory until you review it.

What it never does

• It does not publish or send anything on your behalf. Posts, messages and replies are always your click.
• It does not sell your data, and does not share it with anyone but the service providers that run Soi Direct — the hosting and database behind your account, and Anthropic for the AI steps described above.
• It does not track your browsing history. It has no access at all to sites outside the list above unless you grant it, and even on those sites it reads the listing you ask it to capture and the Facebook listing flow you are using — not the other pages you visit there.
• It does not read your Facebook messages, friends, or group discussions.
• It does not collect passwords or payment information.

Your control

You can disconnect at any time by removing the extension from your browser, which deletes the locally stored token and server address. Draft and published listings already created in your Soi Direct account are managed from your dashboard.

Contact

Questions about this policy? Email [email protected] (privacy and legal) or [email protected] (general).

This page covers the Soi Capture extension. For the Soi Direct platform as a whole, see our main Privacy Policy.